Holiday apartments Rent a vacation home in the beautiful village of Castelrotto

Price listconditions & included services

Prices and Discounts

The prices apply for a minimum stay of  4 days per apartment and night with an occupancy of 2 adults and 2 children.

During the holidays, the minimum stay is 7 resp. 14  days.

For every additional person we charge 15,00 – 30,00 €/night.

Following services are charged separately: Breakfast basket/breakfast (20,00 € per person), laundry service.

The price includes: Bed linen, hand and bath towels, fully equipped kitchen, TV and radio, electricity and heating, bread delivery service, final cleaning, bike & ski depot, covered parking lot as well as all fees and taxes, with the exception of the local tax.

The amount of local tax is calculated based on the municipal regulation at the time of the stay (2,50 € per day and person above 14 years of age).

Discounts for children

Kids up to 1,99 years stay with us free of charge.
Baby equipment is available free of charge upon request.

Pets

For dogs we charge 25,00 € per day without food.
Please bring your own basket or blanket for your pet. Please remember that your pet can not be left alone in the appartment.

Booking

Please note: The booking becomes binding at a payment of a deposit for confirmation (booking guarantee) and the transmission of the booking confirmation. In case of cancellation, the deposit will not be reimbursed.

Additional charges and terms of payment

Deposit: We welcome written reservations via e-mail. The reservation becomes binding once the deposit is paid by 30 %  of the total amount.

Please fill in your name as the purpose of payment.

Bank details:
Raiffeisenkasse Kastelruth
Arthur Mauroner
IT 44 V 08056 23100 000300227188
RZSBIT21011

The deposit will not be refunded in case of cancellation. We will also apply the below cancellation conditions.

For stays of less than 4 days there is a surcharge of 60,00 € per stay and apartment.

The fee for final cleaning is already included in the price.

Payment:  Please pay cash on site or by bank transfer before arrival.
The cash limit in Italy amounts to 999,99 €. The following payment methods are allowed: non-transferable check, bank transfer.

Arrival and departure

Arrival: On arrival day the apartment will ready for you starting from 4 p.m. Of course, you can also arrive earlier, but the accommodations will ready for you only at 4 p.m. In case of a delay, we look forward to receiving a message from you.

Departure: On departure day, please leave your apartment not later than 9.00 a.m. Other times are possible upon request.

Arrival and departure preferably on Saturday.

Cancellation

Cancellation conditions according to Art. 1382 Civil Code

According to the Italian Consumer Protection Code, there is no right of withdrawal. However, we grant you the right to withdraw according to following cancellation conditions as defined in art. 1382 (Civil Code):

In case of cancellation by the guest up to 6 weeks before arrival, the deposit will be retained. Within the last 6 weeks before arrival or in case of “no show” the cancellation fee is 100% of the booking price.

In case of early departure we will charge 100% of the booked price.

If there is an official travel warning for our area, your booking can be cancelled free of charge up to 14 days before arrival. Your deposit will be credited to your next stay with us (valid for 1 year).
A refund of the deposit is not possible.

We reserve the right to charge a service fee of 10% of the rental price for changes.

Please inform us in advance if you are unable to take your holiday.

This is a required information according to EU-Regulation No. 524/2013 of the European Parliament and the Council. The platform for the on-line-resolution of disputes in consumer law (ODR) of the European Commission can be found here: ec.europa.eu/consumers/odr/

Cancellation insurance

You never know…

We are looking forward to your visit. However, we recommend that together with the booking of your stay you close a “Cancellation Insurance”. This way, cancellation fees are covered and you can happily look forward to your vacation. Further information about costs and details of the “cancellation insurance” are available here: Europäische Reiseversicherung

Exlusion of liability

We strive to provide accurate and complete information on this website. However, we assume no liability or guarantee for the topicality, correctness and completeness of the information provided. We reserve the right to make changes without notice or to amend the information. Only the specific service offer or the booking confirmation is binding. For external links we can – despite careful control – assume no liability. For the content of linked pages exclusively their operators are responsible.

Data protection

For the purposes of the GDPR, we inform you that your data will be used and saved exclusively for processing your application and will not be disclosed or distributed to third parties. Regarding data processing, you are entitled to all rights according to the GDPR. The holder of the rights is Arthur Mauroner – For more information about your rights, please visit here.

Please note

We specifically refer to the legal provisions Art. 45-67 of the Italian Consumer Protection Code 206/2005.